Ordered the suitcases with half an hour left before the offer ran out, it may even have been 10 minutes before the offer ran out. I'm glad we got them; my one is the pink one and Mr P's one is the teal colour. They are lightweight and easy to move with four wheels at the bottom. So hopefully when we get to the airport it will be easier keeping an eye on Little Miss P and her suitcase. The suitcases seem to have plenty of room in them. They will be full when we go but the whole reason why we got two cabin suitcases was to bring back the things we buy on holiday. Well at least that's the plan.
When we ordered them Tesco said that would be able to pick them up in our local store in two days' time, perfect. So Mr P and I went down to get them two evenings later, we even got the email saying they were in and I got all excited. But they couldn't find them and the Manager said they hadn't turned up yet and would be there by 10 o'clock the next day. We just left as I wasn't in the mood to argue with them but the next day I did ring up Tesco Direct and spoke to them. They said they got delivered yesterday at 9 AM in the morning. So before Mr P went to get them I went down there and asked if they were in, even though I wasn't picking them up there and then. They said yes but I wanted them to show me so I got them to show me the suitcases and then said to them I'm not getting them now, my husband is coming to get them later. I don't think the man was happy with me about that but I wanted to make sure before Mr P got in his car to get them.
The thing I didn't like about it was that it's such a small store, how could they lose the big boxes of suitcases. I think the Manager that night wasn't in the mood for looking for them, but the next night the guy was a completely different person... possibly because he had a little bit of a telling off by head office.
But we've got them now and they're in good condition and so far nothing else has happened. I got my product in the end, I just hope they fit all the clothing and don't go overweight as I don't fancy paying any extra luggage allowance.
Love
Mrs P
Here is a little Day in the Life video I did Hope you enjoy x
Hey, at least you got your suitcases in the end. And they look really nice! Have a wonderful holiday.
ReplyDeleteIt can be so hit and miss with some customer service things! Enjoy your trips!
ReplyDeleteLiquid Grain